Privacy Policy

Introduction

PayNest (hereinafter referred to as the “Company”), is committed to providing the highest level of security and online privacy. “Personal Information" means any information that may be used to identify an individual, including, but not limited to, a first and last name, phone number and an email address or other contact information. In general, you can visit PayNest’sm Web pages without telling us who you are or revealing any Personal Information about yourself. Personal Information may be collected through the submission of service requests, online banking transactions or through the use of online financial tools.

This Privacy Policy demonstrates our commitment to protecting information that the users share with us. This Privacy Policy only applies to data gathered on PayNest Mobile Application. This Privacy Policy shall be reviewed periodically as we may update it from time to time. Each time the user accesses the Mobile Application or provide us with information, the user is, by doing so, accepting the practices described in this Privacy Policy at that time.

Respect of right to privacy

PayNest maintains strict policies and security controls to ensure that user information contained in the systems and files is protected. PayNest respects user’s right to privacy. PayNest is committed to ensuring the privacy of its users’ personal information.

Privacy Policy and our Cookie Policy

At PayNest, we use cookies only for the protection and convenience of our users. Cookies enable us to serve secure pages to our users without asking them to sign in repeatedly. Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit). The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

A limited employee access to user’s personal information

PayNest limits its access to your personal information to only employees who hold a business reason for having access to user’s information. PayNest’s employees are aware about the importance of confidentiality and customer privacy.

Third Party disclosure restrictions

PayNest follows strict privacy procedures in protecting your personal information Third parties provide certain services available on the Mobile Application such as payment gateway services on PayNest’s behalf. PayNest may provide information, including Personal Information, that the Company collects on the Web to third-party service providers to help us deliver programs, products, information, and services. Service providers are also an important means by which the Company maintains its Web site and mailing lists.
Any Personal Information will protect and PayNest will take reasonable measures to ensure that these third-party service providers are obligated to protect Personal Information on the Company’s behalf. The Company does not intend to transfer Personal Information without your consent to third parties who are not bound to act on PayNest’s behalf unless such transfer is legally required. PayNest does not provide personal information to other companies for the purpose of independent telemarketing or direct mail marketing of any non-financial products or services of those companies.

User’s Consent

By using this Mobile Application, the user consents to the terms of PayNest Online Privacy Policy and to PayNest processing of Personal Information for the purposes given previously. At PayNest, we take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data on a best effort basis. We restrict access to the user personal identifying information to employees who need to know that information in order to operate or improve our services.

Changes to this Privacy Policy

PayNest reserves the right to update, change or modify this policy at any time. The policy shall come to effect from the date of such update, change or modification.

Contact Information

If you have additional questions regarding the privacy and security of your personal information, please contact us on support@paynest.ae. PayNest welcomes your comments regarding this Privacy Policy. However, it is clarified that PayNest is not obligated to comply with any requests or changes suggested by the User and PayNest shall have the exclusive decision-making right in this regard.